According to the National Survey on Drug Use and Health, 3,056 Florida residents over the age of 12 were diagnosed with substance use disorder (SUD) in 2023. At Real Recovery Solutions, we ensure that those with SUD are getting the treatment they need.
Preparing for treatment raises questions about which electronic devices are allowed during treatment. This page outlines our phone access policies, blackout periods, approved and prohibited devices, and what to expect before admission.
At Real Recovery Solutions, each client is required to read and sign our Personal Electronic Device Privilege Rules and Regulations, which detail our policies on electronic device use within the facility.
As long as clients understand and adhere to these rules, they may use one personal device of their choice during the specified hours after treatment. If a client refuses to accept these rules, their access to personal devices will be revoked.
Clients may bring their cell phones into the facility; however, phone access is structured to support recovery, minimize distractions, and encourage full participation in programming.
When clients enter residential treatment, they will participate in a 7-day phone blackout. During this period, phone use is restricted to help clients focus on stabilization, adjustment to treatment, and engagement in the recovery process. After the blackout, clients may be allowed one personal electronic device, such as a phone, tablet, or laptop. Use of this device is permitted only under a strict set of rules; violating them can result in the loss of electronic privileges.
The device must be turned in to staff and turned off during clinical hours, which are from 8:45 AM to 4:15 PM, Monday through Saturday. Residential clients also need to return their devices on Sundays from 8:45 AM to 12:15 PM.
Approved device use is permitted from 4:15 PM to 8:45 AM the following day, only in designated areas and in accordance with program rules.
Clients starting our Partial Hospitalization Program (PHP) undergo a three-day phone blackout. After this period, they must follow the same device regulations and policies as the residential program to maintain access to their personal electronics.
The device must be handed to staff and turned off during clinical hours, which are from 8:45 AM to 4:15 PM, Monday through Saturday. As with residential treatment, approved devices are allowed from 4:15 PM to 8:45 AM the following day, provided they are used in approved areas and in accordance with program guidelines.
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Maintaining healthy connections with loved ones can be an important part of the recovery process, which is why communication during treatment is structured to support treatment goals while allowing clients to stay connected.
After these blackout periods, family involvement is encouraged through our weekly virtual family support group. This program provides family members and loved ones with education, support, and opportunities to understand the recovery process better while strengthening healthy communication and relationships.
Through our programs, we ensure that clients maintain meaningful connections with their support network while prioritizing healing, treatment, and sustainable recovery.
Laptop use is permitted at Real Recovery Solutions; however, the use of a laptop must follow program guidelines and align with each client’s treatment schedule and recovery goals.
Clients may use their approved device to:
At Real Recovery Solutions, treatment is about preparing clients for life beyond our facilities. Learning to balance recovery with work, school, and personal responsibilities is part of building the skills needed for lasting ongoing recovery.
Use discretion when bringing electronic devices to treatment. Many electronic devices can be distracting during the recovery process and will be held by staff during treatment.
The following items are not permitted at Real Recovery Solutions:
Clients are responsible for their own devices during treatment and for sticking to the rules set to keep them.
The following guide can help you determine the electronics that you are welcome to bring to our facilities.
| Choice of one | Can bring | Leave at home |
|---|---|---|
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Using a personal device is a privilege that goes hand in hand with your commitment to recovery. The expectation is simple: stay engaged, take ownership of your treatment, and follow program guidelines.
To maintain device privileges, clients are expected to:
Recovery requires commitment, consistency, and accountability. Clients who do not participate in treatment or who do not follow program expectations may have their electronic device privileges reduced, temporarily suspended, or revoked.
Taking the first step can be hard. We make it easy.
Speak with an admissions specialist now.
Chat with our team anytime, day or night.
Check your benefits in minutes.
Our electronics policy guidelines protect the privacy, confidentiality, and safety of everyone in our program. Limiting access to certain devices is meant to support our client’s recovery process, not to isolate them.
If an electronic device is not listed, call Real Recovery Solutions today at (813) 373-6762. Our admissions team is available to answer any questions you may have.
Real people. Real solutions. Real results.
As the Clinical Director at Real Recovery Solutions, Carlos Escobar leverages over 15 years of experience in Substance Use Disorder Treatment, focusing on therapies like CBT and REBT to foster client self-understanding and acceptance. His commitment to innovative, personalized care aims to profoundly improve the lives of those battling addiction and related mental health challenges.
